Our services

We have an excellent hotel service, free parking and a powerful high-speed WiFi connection.


Details that Make the Difference: Concierge Service at Irenaz Resort

The concierge service at Irenaz Resort is so much more than booking a table at a trendy restaurant, calling a taxi or requesting a cleaning service. Nothing is impossible for our concierges: Donostia is our place of recreation and Irenaz our base of operations.
Our apartment hotel offers a wide range of services and common facilities available to its clients for enjoying their stay and rest.

Nuestro hotel de apartamentos ofrece una amplia gama de servicios e instalaciones comunes a disposición de sus clientes para disfrutar de su estancia y relajarse.

Social lounge | Meeting Point

A common space with tables and chairs for working or taking a break at any time of the day, with a giant plasma television screen and direct access to the Zen garden.

Relaxing massages

At Irenaz, we care about your stay and your well-being. If your body needs a massage, you only have to request it at reception 24 hours in advance, and you can enjoy for as long as you want and choose the style or benefit that interests you the most from our massage menu.

La Perla

This pack includes a 2-hour Thalassotherapy circuit to get you in shape at La Perla, a thalassotherapy centre located in a privileged location, La Concha beach.

Pets welcome

At Irenaz all members of the family are welcome. Let us know if you come with a pet and we will have everything ready for your arrival. We have beds and feeding troughs, if you need them, on request at reception.

And many more servic

Internet, press and multimedia

  • Free broadband Wi-Fi in all hotel facilities.
  • Daily press in common areas.

Parking and distances

  • Free parking.
  • Bus stop at the entrance of the hotel with timetables and detailed information.
  • Taxi call waiting at reception.
  • We have a charging station for electric vehicles.


  • ­ Reception and information desk service.
  • Reservations in restaurants, gastronomic routes, and recommendations.
  • Discounts for activities and experiences in Donostia and surroundings.
  • Guided tours.


  • Babysitter service.
  • Laundry, dry cleaning and ironing.
  • Sale of cleaning products for washing machine and dishwasher.


  • Landscaped garden recreation area and public children’s playground (50 metres away).
  • Pets are allowed.